As your trusted local Woodside Park florist, Flowers Woodside Park is committed to providing the very best in floral quality and service. We guarantee that every arrangement leaving our shop is handcrafted with care and delivered in its freshest possible state. Our team takes great pride in supplying both households and local businesses with blooms that bring joy and beauty across the Woodside Park area.
While we take utmost care with every delivery, on rare occasions products may arrive damaged or not meet our freshness standards. If your flowers are noticeably wilted, damaged, or otherwise in poor condition at the moment of arrival, please inspect your order as soon as it is received. Our fresh flowers guarantee covers any arrangement that does not meet your expectations for liveliness and bloom quality upon delivery.
We guarantee that our flowers will remain fresh for a minimum of 5 days from the delivery date, provided that they are cared for in accordance with our care instructions. Should your flowers wilt significantly or perish within this 5-day window despite proper handling, we invite you to contact us so we can resolve the issue for you promptly. Please note that exposure to heat, lack of water, or failure to follow the provided care guidelines may shorten the lifespan of your flowers, and are not covered under our freshness guarantee.
Your satisfaction is our highest priority. If you receive an order that is damaged, substandard in freshness, or otherwise not as described, you may request a refund or a replacement arrangement. Please inform us within 24 hours of delivery if you are dissatisfied, and be ready to provide photographs of the flowers as received. Depending on the situation, we will either issue a full refund or deliver a replacement bouquet at no extra charge, based on your preference and stock availability. Our team strives to resolve any concerns efficiently and compassionately.
If you have a complaint regarding your flowers or our service, we encourage you to let us know as soon as possible. We value feedback from our Woodside Park customers, as it helps us continuously improve our service standards. Please contact us with your order details, and a clear description of your concern. Our support team will investigate promptly and respond with a proposed resolution within 2 working days. Rest assured, we take every complaint seriously and always aim to reach a solution that restores your confidence in our florist services.
Flowers Woodside Park has proudly served the households and businesses of Woodside Park and surrounding neighbourhoods with beautiful, fresh flowers. Our commitment to high standards and excellent customer care ensures that your experience with us will be as delightful as our arrangements. Thank you for choosing us for your floral needs; your satisfaction is the heart of our business.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
